Keurig K-Supreme Plus SMART Coffee Maker, Single Serve K-Cup Pod Coffee Brewer, BREWID and MultiStream Technology, 78 Oz, Black

The media could not be loaded. We’ve had the Classic and Elite Keurig. This one is the best we’ve had so far in my opinion. Here’s some thoughts that may help if you’re trying to decide between Keurig models that I wondered about because it can be overwhelming trying to read each models options.I honestly don’t think we need the WiFi option on it, but if your a person that likes to start your coffee from your phone or tablet while you’re siting on the couch or in bed then this would be a neat option for you. You can do different settings in the App as well. If that doesn’t matter to you then I’d think about choosing the K supreme plus (without the ‘smart’ option) that has all the same options ( I believe) without the WiFi and costs less.The options on this model are more than we’ve had on previous Keurigs:1. You can save personal favorite settings and just press that one button each time instead of choosing the strength and temp each time. I believe there’s 3 favorite settings you can save for 3 people or 3 options .2. More options for the temperature (see the video)I put the thermometer under it while it was running at the hottest setting. ( see pictures) The hottest it got up to was 182 while dripping, the cup of coffee right when it stopped filling up was about 173 degrees . For us that’s pretty hot and does get hotter than the Eilite we had previously.3. More options for the strength (see the video)4. 5 prongs vs 1 puncture the pod to get more flavor out of your coffee which I did notice.5. WiFi settings if that’s something you’d like to have are pretty neat. You don’t have to be connected to WIFi though to use the Keurig it’s just an extra option.6. A lot Quieter than the other Keurigs we’ve used .7. It tells you if a used pod is in the machine so you remember to take it out and not reuse it.8. It takes a picture of the coffee pod you put in and sets the machines settings to where it feels you’d get the best cup of coffee from that brand or type of pod you put in and you just hit start. ( Or you can bypass it and choose what you want)9. The handle on the water side is awesome, much easier to take off and on to fill up. It hold just a little more water than the elite but looks smaller.10. It is a slimmer shape and doesn’t take up a ton of room. It’s kind of an L shape , you can’t move the water to the back like on another Keurig model but the way it sits is great for us & still takes up less room than previous models.11. This may seem little but it has a spring to the top which makes it nicer and easier to open than previous keurigs.The time it takes to fill your cup is a little longer the stronger you go but that’s a good thing in my opinion it just means it’s letting the water soak into your pod to get more flavor from your coffee.People mentioned it splatters out of their cup when it’s filling their cup up so I was worried about that. I did notice a few little splashes with some dots of coffee on the counter which isn’t fabulous but it’s really not much at all to wipe it down each time. It’s really very very little.This Keurig model we feel is the best one we’ve gotten due to the extra options , doesn’t take up as much counter space and looks very pretty in my opinion…it’s not plasticky looking like the previous ones , the top part is a pretty shiny black metal and feels heavy.We bought this on sale when Amazon was having their prime day deals and very happy we did. I still think it’s worth the normal price even not being on sale.

I bought this coffee maker Jan 7th. By March it quit working. No power. I was crushed because I really liked it very much. I just happened to be looking at an email from Keurig and figured I would call the customer service number and just see what would happen. I was pleasantly surprised! I told them the problem, they went through trouble shooting with me and told me a new maker would be sent to me. They made the whole process so easy and I had no hassles even though I had bought the machine from Amazon. I followed the instructions in the email they sent me and in less than a week I had a new coffee maker!Thank you Keurig for making it so simple to solve my problem! I’m very pleased to have my coffee maker back!

The media could not be loaded. I’m so disappointed with this machine. I’ve had it for about 6 weeks. It worked amazing at first - totally easy to use and delicious coffee. I loved being able to customize each brew. Plus, the materials are gorgeous and it looks great in my kitchen.After about 2 weeks I began to have issues anytime I refilled the water tank. The machine will display an “add water” error even when the tank is full. The worst part is that this error is inconsistent, and there is no way around it to force a brew so I’m stuck without coffee until it decides to work again.I have wasted so many k-cups with this issue which is infuriating because those aren’t exactly cheap. Once you try to use one and it punctures the lid, this machine will identify it as a used pod even when you get the bogus add water error. You can still try to brew coffee with the water only function but it tastes like crap.Back to the inconsistency - this machine will brew a 12 oz cup fine, then immediately show the add water error even with a half tank left. Sometimes it will start brewing, brew a little bit, then cancel the brew for no water even with a full tank.I have tried cleaning the tank, readjusting it, descaling, and cleaning the base of the water reservoir. Nothing has worked to fix this issue.As a note: I always use this machine with store bought purified water and do not use the optional filter or attachment that it comes with.I wanted to love this machine but unfortunately this issue ruins the experience for me. I would not recommend this product and am very unhappy with this purchase, especially for an item at this price point.