roborockQrevo MaxV Robot Vacuum and Mop, FlexiArm Design, Hot Water Re-Wash & Re-Mop, Auto-Drying, Self-Emptying, 7000Pa Suction, Built-in Voice Assistant, Auto Mop Lifting, Smart Obstacle Avoidance

As a fairly new roborock customer I have to start off by saying I’m VERY IMPRESSED! The customer service has been top tier and I have so many positive things to say about the abilities of this miracle vacuum. So let’s get down to the details. This vacuum has performed amazingly and I’m so in love with the mapping and the numerous features offered. I have a mostly hardwood flooring home with a few area rugs. This baby is able to mop and vacuum my house without missing a beat. It meticulously mapped my home fairly easily and also adjusts to moved furniture such as chairs on a whim. The obstacle avoidance is a life saver with my dogs always dragging toys around and leaving them in random places. My previous vacuums would suck up and get stuck on the toys and would render them useless. I love that I can just ask rocky to clean my house while I’m away at work and I come home to a hair free vacuumed and mopped home. This thing keeps up with my 3 shedding dogs and one cat EASILY. For reference I have a Siberian Husky, German Shepherd and Australian Shepherd, all known for their shedding! However it does have a flaw for my home in particular, unfortunately. MY long hair tends to become tangled in the roller and causes the vacuum to be unable to finish its tasks without assistance. I have to manually remove my hair wrapped on the roller before it can continue. The process of removing the hair is very easy and only takes a moment, it is easy to remove the roller clean the hair and send rocky back on his way, however it is very frequent that I’m having to do this. (About every other cleaning of my full house) Because of this ONE flaw I’ve decided this particular vacuum isn’t for me unfortunately. Simply because it is inconvenient to have it stop and need assistance especially since I like to run this remotely when I am not home. BUT after much research I’ve looked into another roborock model that has supposedly corrected this long hair tangle issue with a different roller set up that I will be promptly purchasing! This robot has been nothing but amazing, I can harp on and on about the positives of this vacuum but I wanted to ensure to point out the only flaw I’ve found. My mother and grandmother both have purchased roborock vacuums after my recommendation of how impressed I was and they have ZERO complaints. This is 100% worth the money and has made maintaining my home between cleanings so much easier. I cannot say enough good things!

I spent weeks researching current model vacuum mop robots and ultimately purchased this one 7 months ago. I've been absolutely thrilled and extremely happy with this robot. This is my third vacuum robot in 10 years (I've had iRobot and Neato). This is such a massive upgrade I can't compare. Vacuum function and wet mop are very, very effective., I have a large dog which sheds lots of hair and three children - always tracking dirt into the house. I run this robot in different modes and in different parts of the house two to three times each day (depending on the day/schedule). As of this review, it has a total of 252 hours on it and has cleaned (really cleaned) a total of 116,000 cubic feet of floors - hard wood, rugs, and tile. My wife hasn't picked up a broom or mop since I purchased this. Maintenance is very simple, fill the tank with water and drain the dirty water tank one or two times per week (even at my very high frequency usage) and empty the vacuum bag in the main unit once every week or two - and the app tell you what needs to be done and how to do it.The robot is EXTREEMELY intelligent, maps your entire home on first use, and just takes over from there. You may want to tweak the map in the app a bit (I set some no-go zones for example), and then you can just forget about it and have clean floors without aver lifting a finger. The robot avoids basically any type of hazard, almost never gets stuck, and simply works hard every day on your behalf.The robot is awesome! Stop wasting your time researching like I did - just get this robot!

Awesome little robot. Excellent cleaning & Navigation. But also excellent support. Recently it stopped pumping water into the tray. I contacted support and they gave me a prepaid label and I sent it off. Once it came back, the pump was replaced but then it wouldn't drain into the dirty water tank. I found a crack on the tank. I told support and they also sent me another dirty water tank. So now it's working correctly at no charge, and support was very courteous and helpful!